PRIVACY AND SECURITY POLICY
All services provided on our store and the website at www.youngapollo.com are owned and operated by Young Apollo Ltd.
Our company may collect personal data for various purposes. Below is a description of how and for what purposes personal data is collected, and how it is protected.
Personal information such as name-surname, company details, phone number, address, or email address may be collected due to the nature of the business through membership forms or various forms and surveys completed via our store.
From time to time, our company may send its customers and members promotional information, updates on new products, and special offers. Members can choose whether or not to receive such information during registration, and later can change this preference in their account settings or via the link provided in any notification message.
Personal data transmitted electronically to our store during the approval process via the website or email will not be disclosed to third parties except for the purposes and scope defined in the "User Agreement" concluded with our members.
To identify system-related problems and resolve possible issues or disputes related to the services provided, our company may log and use users’ IP addresses. IP addresses may also be used to identify users generally and to gather broad demographic information.
In addition to the purposes and scope defined in the Membership Agreement, our company may use the requested information for direct marketing purposes either by itself or through its partners. Personal information may also be used when necessary to contact the user. Information requested by our company, information provided by the user, or data related to transactions made through our store may be used by our company and its partners for statistical evaluation, database creation, and market research, provided that the identity of the member is kept anonymous and within the limits defined in the Membership Agreement.
Our company undertakes to keep confidential information strictly private and confidential, to consider it a duty of confidentiality, and to take all necessary precautions to ensure and maintain confidentiality, to prevent any or all of such confidential information from entering the public domain or being disclosed to any unauthorized party or third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop from our online store. Credit card information is not stored in our system in any way.
There are two key indicators that you are on a secure website during the transaction process. One is a key or lock icon at the bottom of your browser window. This shows that you are on a secure web page and all your data is encrypted for protection. This information is only used in accordance with your instructions and solely within the scope of the transaction process.
Credit card details used during shopping are transmitted to the relevant bank via 128-bit SSL (Secure Sockets Layer) encryption protocol, independently from our websites. If the card is approved for use, the transaction continues. Since none of the card information is seen or recorded by us, it is protected from being accessed by third parties.
To prevent credit card fraud, the reliability of the payment/invoice/delivery address information of online orders is checked by our company. Therefore, customers placing an order for the first time may need to have their financial and address/phone information verified before their orders can be processed and delivered. For verification, we may contact the credit card holder or the related bank.
Only you can access and change all the information you provided during registration. If you securely protect your login details, it is impossible for others to access or alter your personal information. During registration, you are operating within a 128-bit SSL security area—an internationally unbreakable encryption standard.
Online shopping sites that clearly display their customer service numbers and physical addresses are preferred. This enables you to obtain detailed information about any concerns and verify the reliability of the service provider.
Note: We recommend that you ensure the website lists the company’s full contact information. If you are unsure, call the company before making any purchases. All of our online shopping platforms clearly state our company’s identity and location.
MAIL ORDER CREDIT CARD SECURITY
Any identity and credit card information you send via the mail-order method is stored in accordance with our company’s confidentiality principles. This data is retained for 60 days to respond to any bank objections and then destroyed.
In the event of unauthorized charges beyond the amount you have approved via the mail-order form for the product you ordered, you may object to the transaction and prevent the amount from being withdrawn, making this process secure.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may include links to other websites. Our company is not responsible for the privacy practices or content of those sites. Ads published on our website may be distributed to users through our advertising partners.
This Privacy Policy only applies to our store and does not cover third-party websites.
EXCEPTIONS
In limited circumstances, our company may disclose user information outside the provisions of this "Privacy Policy." These situations are as follows:
To comply with obligations under law, decree, regulation, etc., issued by competent legal authorities and in effect;
To fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded with users;
Upon a legitimate request as part of an investigation or inquiry conducted by authorized administrative or judicial authorities;
When it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
Please do not include your credit card number or passwords in emails sent to our Customer Service regarding your orders. Information in emails can be viewed by third parties. Our company cannot guarantee the security of any information transmitted through emails.
COOKIES
Our company may obtain information about users visiting our store and how they use the site by using a technical communication file (cookie). Cookies are small text files sent to your browser and stored in your device's main memory.
Cookies help make the website easier to use by storing information about the website and your preferences.
They are used to collect statistical data such as how many people visit the site, how many times and for what purposes a person visits the site, and how long they stay. They also assist in producing dynamically tailored content and advertisements for users.
Cookies are not designed to retrieve data from your computer or access personal information. Most browsers are initially set to accept cookies, but you can change your settings to refuse cookies or receive a warning when a cookie is being sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site or by sending them to users via email. The new policy becomes effective as of the date of publication.
For any questions or suggestions regarding our privacy policy, please contact us at [email protected]
You can also reach us through the contact information below:
Company Name: Young Apollo Ltd.
Address: Alçıcılar Yolu Sokak, No: 5, K. Kaymaklı, Lefkoşa
Email: [email protected]
Phone: +90 533 852 39 86