DISTANCE SALES AGREEMENT
1. PARTIES
This Distance Sales Agreement ("Agreement") is entered into between the following parties under the terms and conditions set forth below:
A. BUYER (hereinafter referred to as the "BUYER") Company Name: Address:
B. SELLER (hereinafter referred to as the "SELLER") Company Name: Address:
By accepting this Agreement, the BUYER acknowledges and agrees that, upon confirming the order, they are obligated to pay the product price, including any applicable taxes and shipping fees, and that they have been duly informed thereof.
2. DEFINITIONS
The following terms shall have the meanings set forth below:
MINISTER: Minister of Customs and Trade
MINISTRY: Ministry of Customs and Trade
LAW: Law No. 6502 on the Protection of Consumers
REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)
SERVICE: All kinds of consumer transactions other than the supply of goods, undertaken for a fee or benefit
SELLER: The company offering or acting on behalf of the provider of goods within its commercial or professional activities
BUYER: A legal entity acquiring or using goods or services for non-commercial purposes
SITE: The website owned by the SELLER
ORDER PLACER: The legal entity placing an order through the SELLER's website
PARTIES: Refers collectively to the SELLER and the BUYER
AGREEMENT: This contract concluded between the SELLER and the BUYER
GOODS: Tangible movable items subject to shopping, including software, audio, video, and similar intangible goods prepared for use in electronic media
3. SUBJECT
This Agreement governs the rights and obligations of the PARTIES in accordance with the provisions of the Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product(s), the characteristics and sales price of which are specified below, ordered by the BUYER through the SELLER’s website.
Prices listed on the website are the selling prices. The declared prices and promises remain valid until they are updated or changed. Time-limited offers remain valid until the end of the specified period.
4. SELLER INFORMATION Company: Young Apollo Ltd. Phone: +90 533 852 39 86 Email: [email protected]
5. BUYER INFORMATION Company Name: Delivery Address: Phone: Fax: Email/User ID:
6. ORDERING ENTITY INFORMATION Company Name: Address: Phone: Fax: Email/User ID:
7. PRODUCT INFORMATION
7.1. The main features (type, quantity, brand/model, color, number) of the product(s) or service(s) are published on the SELLER’s website. In the event of a campaign, the product features can be reviewed during the campaign period.
7.2. Prices listed on the website are sales prices, including VAT unless otherwise stated.
7.3. The total sales price of the goods or services including all applicable taxes is indicated below:
Product Description:
Quantity:
Unit Price:
Subtotal (Incl. VAT):
Shipping Fee:
Total:
Payment Method and Plan:
Delivery Address:
Recipient:
Billing Address:
Order Date:
Delivery Date:
Delivery Method:
7.4. The shipping fee shall be borne by the BUYER.
8. INVOICE INFORMATION
Company Name: Young Apollo Ltd.
Address: Alçıcılar Yolu Sokak, No: 5, K.Kaymaklı, Lefkoşa
Phone: +90 533 852 39 86
Email: [email protected]
Invoice Delivery: The invoice shall be delivered to the billing address along with the order.
9. GENERAL PROVISIONS
9.1. The BUYER confirms that they have read and acknowledged the pre-contractual information regarding the product’s key features, sales price, payment method, and delivery on the SELLER’s website, and that they have given their confirmation electronically.
9.2. Each product subject to the Agreement shall be delivered to the BUYER or the designated person/entity at the specified address within no more than 30 days, depending on the BUYER's location, as stated in the preliminary information section of the website.
9.3. The SELLER agrees to deliver the product completely and in accordance with the order specifications, including any warranty certificates and user manuals if applicable, in line with legal requirements and the principles of good faith.
9.4. The SELLER may provide a different product of equal quality and price upon the BUYER’s explicit approval prior to the fulfillment of the delivery obligation.
9.5. If fulfillment becomes impossible, the SELLER must inform the BUYER within 3 days and refund the full amount within 14 days.
9.6. If payment is not made or canceled in bank records, the SELLER has no obligation to deliver the product.
9.7. If a third party uses the BUYER's credit card unlawfully after delivery and payment is not made to the SELLER, the BUYER must return the product within 3 days with shipping costs borne by the SELLER.
9.8. In case of force majeure, the SELLER shall notify the BUYER. The BUYER may cancel the order, request a replacement, or postpone delivery. If canceled, refunds are made within 14 days. Credit card refunds may take 2–3 weeks to reflect in the BUYER’s account, which is the bank’s responsibility.
9.9. The SELLER may contact the BUYER for marketing, notifications, and communication purposes using the contact details provided on the website registration form.
9.10. The BUYER must inspect the product upon delivery. Damaged goods (e.g., crushed, broken, torn packaging) must not be accepted. Products are deemed undamaged once received.
9.11. If the BUYER is not the cardholder, or there is a detected security risk, the SELLER may request documentation and suspend the order until verified.
9.12. The BUYER declares that all provided information is accurate and agrees to compensate the SELLER for any damages resulting from false information.
9.13. The BUYER agrees to comply with all applicable legal regulations while using the website.
9.14. The BUYER must not use the website for illegal purposes or in ways that harm third-party rights.
9.15. The SELLER may include links to third-party websites for user convenience and is not responsible for their content.
9.16. The BUYER is personally liable for violations of this Agreement and accepts legal responsibility. The SELLER reserves the right to claim damages.
10. RIGHT OF WITHDRAWAL
10.1. The BUYER may withdraw from the contract without any justification or penalty within 14 days of receiving the product. For services, this period begins on the contract date. The right of withdrawal does not apply to services that have already begun with the consumer's approval. Withdrawal-related costs are covered by the SELLER.
10.2. To use the right of withdrawal, a written notice must be sent within 14 days via registered mail, fax, or email. Returned products must be unused and include:
Invoice (corporate returns require a return invoice)
Return form
Complete product with packaging and accessories
The SELLER must refund the total amount within 10 days of notice and collect the product within 20 days. If the product is damaged due to BUYER fault, compensation must be paid. Changes from normal usage during the withdrawal period are not the BUYER’s responsibility.
Promotional discounts will be canceled if the return causes the order total to fall below the campaign threshold.
11. NON-RETURNABLE PRODUCTS
Returns are not accepted for custom-made items, opened hygiene-related goods, perishables, digital content delivered instantly, newspapers, periodicals, and opened software, media, or data storage products. Cosmetics and personal care items must be unopened, unused, and undamaged.
12. DEFAULT AND LEGAL CONSEQUENCES
If the BUYER defaults on credit card payments, they agree to pay interest and any associated legal costs under the bank’s credit card agreement. The SELLER is entitled to claim damages due to delayed payments.
13. JURISDICTION
In case of disputes, complaints and objections shall be submitted to the consumer arbitration committee or consumer court at the BUYER’s place of residence or where the transaction occurred, within the monetary limits stated in the applicable legislation.
14. ENFORCEMENT
Once payment is completed for the order placed via the website, this Agreement is deemed accepted by the BUYER. The SELLER is responsible for ensuring the BUYER has read and accepted this Agreement before order confirmation.
SELLER:
BUYER:
DATE: